Tourist apartments, holiday accommodation, and holiday apartment rental, vacation apartment rentals

Frequently Asked Questions

Booking

How do I make a booking online?
How do I know the property has been booked?
Can the booking be cancelled?
How can I pay the booking fee?

Property

When will I get the address and other relevant information?
Do I have to clean?
What do I have to bring along?

Arrival Procedure

How do I get there?
When do I get the keys?
How does the check-in work?
At what time can I check-in?
At what time do I have to leave?

Payment

What means of payment do you take?

Answers

Booking

How do I make a booking online?

Once you have chosen the type of accommodation you prefer (studio apartments, 1 bedroom apartments, etc) you have to select the dates for your stay so the available apartments will be shown and you can book the one you like just by clicking book now and by filling in our reservation form. Please follow all the steps and give all the information asked for.

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How do I know the property has been booked?

As soon as you make the online prepayment a booking confirmation will be sent to your e-mail inbox.
For more details, see the booking paragraph on terms and conditions.

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Can the booking be cancelled?

You can cancel your booking but always in a written manner. It is important for you to know that the prepayment is non refundable in any case and that according to the notice given you will have to pay some cancellation fees.
For more details, see the cancellation paragraph on terms and conditions.

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How can I pay the booking fee?

The booking prepayment can be done either by credit card or paypal.
For more details, see the method of payment paragraph on terms and conditions.

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Property

When will I get the address and other relevant information?

You will receive all this information in the booking confirmation that will be sent to you after we get the booking fee.

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Do I have to clean?

The apartment will be cleaned prior to your arrival and you will have to leave it in reasonable conditions of order.
For more details, see the Cleaning paragraph on terms and conditions.

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What do I have to bring along?

Our apartments are fully furnished, equipped, with bed linen and towels provided. But most of the apartments don’t supply any shower products such as shampoo. Or any beach towels.

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Arrival Procedure

How do I get there?

Your booking confirmation contains the full address and directions on how to get there.

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When do I get the keys?

The keys will be handed over during check-in, after you have been shown around and any other formalities have been taken care of.

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How does the check-in work?

As soon you arrive in the city, call the property manager who will check you in. Name and telephone number can be found the booking confirmation. Together with the manager you arrange for a time to meet at the address where you will be welcomed, shown around and handed the keys. It is also with this manager that will sign the rental contract and settle the final payment.

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At what time can I check-in?

The standard check-in time is for most of the accommodation between 14:00 and 21:00, unless stated otherwise in the booking confirmation.
Arrivals after 21:00 can attract an additional charge, please check the conditions of each accommodation.
Please call upon arrival the property manager to see if you can check-in before the standard time.

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At what time do I have to leave?

The standard check-out time is usually at 11:00 in the morning. If you want to leave earlier, please make arrangements with the person checking you in. Do note that departure before 08:00 in the morning can attract an additional charge, please check the conditions on the accommodation page.

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Payment

What means of payment do you take?

The booking fee can be paid both by credit card or paypal and the rent either by cash or credit card depending on the apartment.

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